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Complaints

 

  • We encourage good communication between parents and school. On rare occasions, we may disagree with each other. Often this can be as a result of miscommunication on either or both sides. When you feel something isn't right, we urge you to talk to us so that we can try and resolve this. We hope that you never have to make a complaint, but if you do, please follow the information below so that it can be resolved.

  • Our aim is always to resolve any issues or concerns that parents or carers may have as quickly and efficiently as possible. In order for us to do so, and to safeguard the wellbeing of our staff, it is important that parents and carers comply with the following standards when contacting the school.

  • It is recognised that the vast majority of parents already comply with these standards and we thank you for your support with this.

Complaints Procedure 

Make a complaint